![]() To prevent deletion the downloaded files, unlink the OneDrive app. When download complete, you will see every item got the following green check status icon. OneDrive data will take a long time to download, please keep your computer online with power source. Select all files and folders and right-click, click “Always keep on this device”. On you Windows/Mac computer download and install OneDrive app from Microsoft Before you delete any folders/files enabled with “Available on this device” option, always remind to copy again any synchronized folders/files from your defined synchronized path of local device to a third copy of files at another storage such as USB drive or NAS storage. If you want to keep files/folders on your computer, but not on OneDrive, use File Explorer or Mac Finder to move file outside your OneDrive folder to a different folder on your computer.(iii) If you still choose to use OneDrive Sync Client, then you must use it with caution. Similarly, if you delete any synchronized folders/files at your local client computer, then Sync client will also DELETE the same folders/files at OneDrive online (or SharePoint Online).ĭelete from your OneDrive but not your computer ![]() After you enable any folders/files with “Available on this device” at Sync Client (or “Sync” option at web interface) to download files to your local device, then if you delete those synchronized folders/files at OneDrive online (or SharePoint Online), the Sync client will also DELETE the same folders/files at your local client computer. (ii) If using OneDrive Sync client, please use it with caution and remember that it is a two-ways synchronization tool. ![]() (i) It is only suitable for advanced users and ITS does NOT recommend using it, although it can obtain a faster download speed. So, you have to download each file separately for this case. If you are downloading any OneDrive/SharePoint-Online folder larger than 20GB with “Download” within a zip option, then the download data will be incomplete, and download size will be less than 20GB data. (ii) Please note the limitation of access web interface. (i) It is the most recommended way for ITS to users to access OneDrive or SharePoint Online web interface in normal situations to download your folders or files to a local disk drive, a USB drive, self-owned NAS or another or personal Cloud Drive to free up your disk usage on OneDrive, SharePoint Online or Teams site. (a) Web interface access: (Sign-in at and choose OneDrive or SharePoint)
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